Contact & support
Let’s get to the useful question.
Need help choosing a reward, understanding a points record or finding your way through staff checkout? Email us with the question and relevant context.
Email Heaven’s Edge
heavensedgemarketing@gmail.comOpen your email appNo message is sent automatically. We do not promise a response-time guarantee.
Setup or checkout help
Describe your business, the program type and what you or staff sees. For points questions, include the earning mode or reward name, not a private customer code.
Account or record help
Include the account email and relevant business or record reference. Do not send passwords, payment keys, full card details or unnecessary customer/receipt information.
Reward, privacy or policy questions
Ask the merchant first about eligibility and fulfillment: it sets the reward terms. For account/data rights or platform policy questions, tell us the request so identity and scope can be checked.