Customer referrals
Happy customers can bring the next ones.
Give a customer a personal referral link and a clear noncash reward for bringing a qualifying new customer. Add an optional welcome benefit for the friend.
See it in practice
Customer referrals, made concrete.
Example: a salon offers an existing customer a complimentary treatment add-on after a new friend’s first qualifying paid appointment. The friend may receive a separately stated welcome benefit.
7 days · no card required · no automatic charge
Fictional example · not account data
North Street Café
Bring a friend
A coffee for your recommendation
When a new friend completes their qualifying first paid purchase, your free coffee becomes available.
Personal referral link / QR
For sharing with friends
Powered by Heaven’s Edge
The everyday flow
A clear next step.
- 1
Choose Refer a friend in Programs or Milo.
- 2
Set the referrer reward and optional new-customer benefit.
- 3
Explain the qualifying first paid purchase and participating locations.
- 4
Review and launch separately. Staff confirm the qualifying purchase before the reward is available.
01
A link customers can share
An enrolled customer shares a personal link, with a QR alternative. That identifies the referral; it is different from the public business signup QR and private checkout pass.
02
Reward the purchase, not the click
A qualifying first paid purchase by a genuinely new customer earns the stated reward. Clicks and enrollment alone do not. Self-referrals and duplicate qualification are not eligible.
03
Two people, two benefits
The referrer reward and optional friend benefit are separate settings. Keep both concrete: an item, service add-on or discount, with eligibility and fulfillment terms customers can read.
04
Grow when you are ready
Start with loyalty and add referrals on Rise or Summit. These are noncash customer benefits, not partner cash commissions, and carry no payout fee.
Included in Rise and Summit, not Spark. Rewards are merchant-defined; the platform does not supply new customers or guarantee incremental sales.
A couple of good questions
Does every friend earn a reward?
Only a genuinely new customer who meets your disclosed first-paid-purchase rules qualifies.
Is this an affiliate commission?
No. Customer referral rewards are noncash; optional paid partners are a separate program.
Heaven’s Edge
Give your next customer a reason to return.
7 days · no card required · no automatic charge